Terms and conditions

Accommodation Terms & Conditions

Effective October 2026

Reservations for short-term holiday accommodation at Bina Maya Yallingup Escape are accepted by Bina Maya Pty Ltd (ABN 72 600 672 151), PO Box 82, Dunsborough WA 6281, referred to below as Bina Maya.

By confirming a reservation and making payment, the booking guest acknowledges and agrees to these Terms and Conditions. The booking guest is responsible for ensuring all accompanying guests and visitors comply with our property rules.

These terms apply to standard accommodation bookings. Retreats, weddings, commercial activities and approved exclusive-use events may be subject to separate agreements.

1. Bookings and Payments

A deposit of 50% of the total accommodation cost is required to confirm your reservation.
The remaining balance is payable 21 days before arrival.
Reservations made within 21 days of arrival require full payment at the time of booking.
A reservation is confirmed once the required payment has been received and written confirmation issued by Bina Maya.
If payment is not received by the due date, we may contact you to arrange payment or cancel the reservation after providing reasonable notice.
We do not ordinarily require a security bond. However, guests remain responsible for damage, breakages, missing items and additional cleaning costs arising from their stay, excluding fair wear and tear.

2. Cancellations and Changes to Bookings

We understand that circumstances may arise requiring you to change or cancel your stay. As a small accommodation business with limited availability, cancellations can have a significant impact.

Our cancellation conditions are as follows:

Cancellations made more than 60 days before arrival are subject to our published cancellation policy.
Cancellations made 60 days or less before arrival are non-refundable, unless we are able to resell the cancelled accommodation dates, in which case a refund or credit may be offered based on the value recovered, less reasonable costs.
Changes to reservation dates are subject to availability, applicable pricing and approval by Bina Maya. A date-change request does not automatically cancel the original reservation.
No-shows and early departures are treated as cancellations of the unused accommodation, subject to applicable consumer law.
Cancellation requests must be made in writing.

We strongly recommend purchasing comprehensive domestic or international travel insurance to cover unexpected illness, emergencies, travel disruptions and other unforeseen circumstances.

Our full Cancellation Policy forms part of these booking conditions. Nothing in these terms excludes rights available under Australian Consumer Law.

3. Check-in and Check-out

Check-in is from 3:00 pm and check-out is by 10:00 am, unless otherwise agreed in writing.

Early check-in or late check-out may be possible by prior arrangement, subject to availability and cleaning schedules.

Our accommodation operates with self-check-in facilities. Arrival instructions and access details will be provided before your stay.

We may request identification or payment verification where reasonably necessary for booking security.

4. Guest Numbers and Occupancy

Each Villa and the Residence has a maximum permitted occupancy.

Only guests included in the confirmed reservation may stay overnight.
All adults, children and infants must be declared when booking.
Children aged two years and over count towards the booked guest numbers.
Infants aged one year and under may stay without an additional accommodation charge, subject to the property’s approved occupancy and bedding arrangements.
Additional children may be accommodated only with prior approval and may incur a charge of $35 per child per night.
Additional guests or visitors must not cause the property’s permitted occupancy to be exceeded.

Bina Maya reserves the right to refuse additional occupants or require unapproved occupants to leave. Serious or deliberate breaches of occupancy limits may result in termination of the stay, subject to applicable law.

5. School Leavers and Group Bookings

Bina Maya does not accept school leavers or schoolies bookings.

The primary booking guest must be at least 21 years of age, unless otherwise approved by management.

Bookings made under false pretences, including undisclosed school leavers groups, may be cancelled. Applicable cancellation charges and reasonable costs arising from a breach may apply.

6. Noise and Consideration for Others

Bina Maya is a peaceful forest retreat. We ask all guests to respect the natural surroundings, neighbouring properties and other guests.

Excessive noise, disruptive behaviour and loud music are not permitted at any time.
Outdoor music and entertaining must cease by 10:00 pm Sunday to Thursday and 10:30 pm Friday and Saturday, or earlier if required by local regulations or management.
Noise must not unreasonably disturb other guests or neighbours.
Parties, large gatherings and events are strictly prohibited without prior written approval.

Serious or repeated noise disturbances may result in guests being required to leave, and reasonable costs arising from the disturbance may be charged.

7. Care of the Property and Damage

Guests are expected to treat the accommodation, furnishings, equipment and surrounding grounds with care.

The property should be left in a reasonably clean and tidy condition.
Furniture, beds and large furnishings must not be moved or rearranged without permission.
All equipment, kitchenware, linen, towels and furnishings must remain within their allocated accommodation.
Damage, breakages or maintenance concerns must be reported to Bina Maya as soon as practicable.
Doors and windows should be secured when the property is unattended to prevent theft, rain damage or wildlife entering.

Guests are responsible for reasonable repair, replacement or additional cleaning costs resulting from damage, misuse or negligence by themselves or their visitors, excluding fair wear and tear.

We will notify guests of any additional charges and provide details of the costs incurred.

Bina Maya is not responsible for loss of or damage to personal belongings, vehicles or valuables except where liability cannot lawfully be excluded.

8. Booking Multiple Villas or the Residence

Guests booking more than one accommodation property must ensure all crockery, glassware, cutlery, kitchen equipment, towels, robes, linen and furnishings remain in their respective accommodation.

Where items are mixed between properties, a sorting and redistribution fee of $85 per hour may apply.

Booking multiple properties does not automatically grant permission for parties, functions or gatherings.

Each property must comply with its individual occupancy limits, and visitors must be approved in advance.

The Residence has dining facilities for up to 10 guests. Larger approved dining arrangements may require additional equipment or furniture hire and management approval.

9. Weddings, Gatherings and Special Occasions

Bina Maya’s Villas and Residence are provided for private accommodation purposes only.

Weddings, elopements, parties, retreats, commercial photography, organised gatherings and other events require prior written approval.

This includes wedding preparations or occasions involving external suppliers, photographers, hair and makeup artists, caterers or additional visitors.

Additional conditions, charges or a separate venue agreement may apply.

Unauthorised events or gatherings may be stopped immediately and serious breaches may result in termination of the booking and recovery of reasonable associated costs.

10. Pets and Assistance Animals

We are unable to accommodate pets at Bina Maya.

Recognised assistance animals are welcome in accordance with applicable Australian law. We appreciate advance notification where possible so that suitable arrangements can be made.

11. Smoking

Bina Maya is situated in a bushfire-prone environment.

Smoking and vaping are not permitted inside the accommodation, on decks, in outdoor baths or within the surrounding bushland.

Smoking is permitted only in the designated driveway area, subject to applicable fire restrictions.

Cigarette butts must be extinguished safely and disposed of appropriately.

Evidence of smoking in prohibited areas may result in an additional cleaning and airing charge of $300, with further reasonable costs payable where necessary.

12. Fire Safety and Bushfire Restrictions

Bina Maya is located within a bushfire-prone area. All guests must comply with applicable fire regulations, Total Fire Bans and instructions from local authorities or management.

Indoor fireplaces may only be used in accordance with the instructions provided and applicable restrictions.
Outdoor fire pits may only be used when expressly permitted by Bina Maya and current local fire regulations.
Guests must not light any other outdoor fires or burn garden waste.
Incense sticks are not permitted.
Candles may only be used by adults in designated bathroom areas, where provided or expressly permitted, and must never be left unattended.
Fireplaces and fire pits must never be left unattended while burning.

Fire pit availability is seasonal and subject to change without notice according to weather conditions and fire restrictions.

Guests must follow emergency instructions and evacuation directions when necessary.

13. Children and Safety

Children of all ages are welcome at Bina Maya.

Parents and guardians are responsible for supervising children at all times, particularly around fireplaces, fire pits, outdoor baths, water features and the surrounding bushland.

Children must not be left unattended in baths or near open flames.

14. Sustainability, Water and Waste

Bina Maya is committed to sustainable accommodation and responsible use of natural resources.

Our properties operate using filtered rainwater supplies and a combination of solar and grid electricity.

We ask guests to:

Use water thoughtfully, particularly during the warmer and drier months.
Avoid unnecessary use of heating, cooling and electrical appliances.
Separate general waste, recycling and eligible 10-cent containers using the bins provided.
Dispose of rubbish responsibly and avoid leaving food or waste outside where it may attract wildlife.
Follow all instructions relating to the property’s septic wastewater systems. Only toilet paper and human waste may be flushed.

Excessive rubbish, incorrect disposal of prohibited items or damage to the septic system caused by misuse may result in reasonable additional cleaning or repair charges.

15. Parking and Property Access

Parking is available in designated areas adjacent to each accommodation property.

Guests must not obstruct access roads, emergency vehicle access or other accommodation entrances.

Bina Maya management or authorised contractors may require access to the property for urgent repairs, maintenance, safety concerns or emergencies. Except in emergencies, reasonable notice will be provided wherever practicable.

16. Hire Items and Additional Services

Guests are responsible for the reasonable care and return of all provided or hired equipment.

One portacot and high chair are available to use in each villa. Additonal nursery equipment and other additional items or services may be available by prior arrangement and subject to availability. Portacots are supplied unassembled. Guests are responsible for correctly assembling and dismantling portacots in accordance with the manufacturer’s instructions, ensuring all safety mechanisms are securely engaged before use. Parents and guardians are responsible for checking the suitability and safe use of nursery equipment and supervising their children at all times.

If any equipment appears damaged, faulty or incomplete, guests must not use it and should notify Bina Maya immediately.

Any applicable charges will be confirmed before the service or hire is arranged. Guests are responsible for the reasonable care and return of used/hired equipment.

17. Right to Refuse or Terminate Accommodation

Bina Maya reserves the right to refuse or terminate accommodation where there are reasonable grounds, including:

Material breaches of these Terms and Conditions.
Serious safety concerns or unlawful activity.
Deliberate misrepresentation of guest numbers or booking purpose.
Unauthorised parties or significant disturbances.
Threatening, abusive or dangerous behaviour.

Any cancellation, termination, refund or additional charge will be handled reasonably and in accordance with applicable law.

18. Unforeseen Events

Bushfires, severe weather, natural disasters, government restrictions or other circumstances beyond our reasonable control may occasionally affect access to or the availability of accommodation.

Where Bina Maya is unable to provide the booked accommodation, we will contact affected guests as soon as practicable and discuss available alternatives, rescheduling or refunds as required by applicable law.

Guests are encouraged to maintain appropriate travel insurance for circumstances affecting their own travel arrangements.

19. Privacy and Personal Information

We collect and use personal information to manage reservations, process payments, communicate with guests and provide accommodation services.

We may share necessary booking information with trusted third-party service providers, including reservation systems, payment processors and guest communication or review services.

Personal information will be handled in accordance with applicable privacy laws and our published privacy policy.

20. Property Descriptions and Pricing

We take reasonable care to ensure our accommodation descriptions, photographs, facilities and pricing are accurate.

Occasionally, minor changes to furnishings, amenities or facilities may occur. We will advise guests of material changes affecting their reservation where practicable.

Prices and availability may change before a reservation is confirmed. Once a booking is confirmed, the agreed accommodation price will be honoured, except for approved changes, additional services or charges permitted under these terms.

Nothing in these Terms and Conditions excludes, restricts or modifies rights or remedies available under Australian Consumer Law.